Frequently Asked Questions

1. What is basenode.io?
basenode.io is a web app-based invoice generator tailored for Bitcoin and various crypto tokens.

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2. Is there a mobile app?
No, currently, there is no mobile app available. However, we have plans to release a mobile app in Q4 2024.

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3. How do I Log in?

To log in, visit app.basenode.io and use your Meta Mask Wallet. Alternatively, you can log in using your Google account.

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4. How much does it cost?

basenode.io is free for freelancers and individuals. The free tier allows up to 12 invoices per year, with limitations on displayed transactions. The PLUS tier, offering unlimited access, costs 9 EUR per month. For company pricing, please contact us for a quote.

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5. Do I need to pass KYC to use basenode.io?

No, KYC is only required for users engaging in fiat-to-crypto payments or token trading.

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6. What is the fee to use fiat-to-crypto payments?

We offer a competitive fee of 1.5% of the invoice amount for fiat-to-crypto payments.

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7. How can I cancel my PLUS subscription?

In the web app, go to your profile, select billing, and click on cancel. You can cancel anytime on a monthly basis.

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8. What Blockchains and tokens are supported on the platform?

We currently support Bitcoin, Ethereum, Binance Chain, Polygon, Fantom Chain, and Ronin Chain.

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9. What currencies are supported for fiat-to-crypto payments?

We support payments in EUR (SEPA) and payouts in USDC and USDT on Ethereum or Polygon.

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10. What countries are supported for fiat-to-crypto payments?

Here is a list of countries that are supported currently:

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Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Bahamas (the), Bahrain, Bangladesh, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Brunei Darussalam, Bulgaria, Cameroon, Canada, Cabo Verde, Colombia, Comoros (the)
Congo (the), Costa Rica, Croatia, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic (the), East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eswatini, Ethiopia, Fiji, Finland, France, Gabon
Gambia (the), Georgia, Germany, Greece, Grenada, Guatemala, Guyana, Honduras, Hungary, Iceland, India
Indonesia, Ireland, Israel, Italy, Ivory Coast, Kenya, Kiribati, Korea (the Republic of), Kuwait, Lao People's Democratic Republic (the), Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Maldives, Malta, Marshall Islands (the), Mauritania, Mauritius, Mexico, Micronesia (Federated States of), Monaco, Mongolia, Montenegro, Namibia, Nauru, Nepal, Netherlands (Kingdom of the), New Zealand, Niger (the), Nigeria, North Macedonia, Norway, Oman, Palau, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Qatar, Romania, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Togo, Tonga, Trinidad and Tobago, Tuvalu, United Arab Emirates (the), United Kingdom of Great Britain and Northern Ireland (the), Uruguay, Vatican City, Zambia